Data Deletion Request

What to include in your request

• Your full name
• Your account email address
• A clear statement that you want your JoinRankPilot account deleted
• Any details that help us identify your account safely and correctly

What happens after your request

Once we verify your request, we will begin the deletion process for your account and associated personal data, subject to any data we must retain for legal, accounting, fraud-prevention, security, or contractual compliance purposes.

Data we may retain

We may keep limited records where required by law or where we have a legitimate business need to do so, including billing records, fraud-prevention records, security logs, dispute records, or compliance-related records.

Subscription and billing

Requesting account deletion does not automatically cancel any active subscription billed through Stripe. You should first cancel your subscription through your billing settings or contact us for help before requesting deletion.

Response time

We aim to respond to verified deletion requests within a reasonable time and in line with applicable UK data protection requirements.

Contact

For all deletion and privacy-related requests, contact [email protected].